When you are stuck, do you ask for help?

Let's continue with questions that I heard during interviews about the engineering manager role.

When you are stuck, do you ask for help? Think about examples from your previous experience

I adapt to the processes and requirements set by my manager. However, I prefer to keep my manager updated on my work and highlight any potential obstacles I encounter. I also value feedback on my decisions.

Example #1

My team launched a new product that is part of an ETL system. Our data supplier constantly sent us incorrect data. I held several meetings with the partner to solve this issue.
During this time, I kept my managers informed. When I felt stuck, I asked my manager to assist with negotiations. He was well-prepared and suggested including certain people in the escalation process.

Example #2

Recently, I worked with an overperforming employee, which was new for me. The guy was working 24/7 and showed exceptional results on the short-term distance. However, I was worried about long-term distance. I created a plan for a one-on-one meeting with the developer and we discussed it together. After that, I asked my manager for advice on the plan and the outcome of the meeting.